Privacy Policy

A Legal Disclaimer

Privacy Policy 

Effective Date: [2025]
Last Updated: [2026]

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PPREMIUM HOME SERVICE COOPERATIVE GROUP, LLC (“Company,” “Co-Op,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll as a member, request services, or otherwise interact with us.

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By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information that identifies you directly, including:

• Full name

• Email address

• Phone number

• Mailing address

• Property address

• Payment information

• Membership details

• Service history

• Government-issued identification (if required for contracting or compliance)

B. Non-Personal Information

Information that does not directly identify you:

• Browser type

• IP address

• Device type

• Website usage data

• Cookies and tracking technologies

C. Information from Third Parties

We may receive information from:

• Partner contractors

• Energy providers

• Marketing partners

• Public databases
   

2. How We Use Your Information

We use your information to:

• Process membership enrollments

• Provide negotiated contractor or energy services

• Generate and deliver quotes

• Coordinate contractor scheduling

• Process payments

• Communicate regarding services, pricing, and Co-Op updates

• Improve our website and service offerings

• Comply with legal obligations

• Protect against fraud and unauthorized activity

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3. How We Share Your Information

We may share your information with:

A. Partner Contractors & Service Providers

To provide requested services, quotes, or fulfill contracts.

B. Energy Suppliers

For enrollment, pricing, and delivery coordination.

C. Payment Processors

To securely process transactions.

D. Legal & Regulatory Authorities

When required by law, subpoena, court order, or regulatory compliance.

E. Business Transfers

In connection with a merger, acquisition, or sale of assets.

We do not sell personal information to third parties for unrelated marketing purposes.

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4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance user experience

• Analyze website traffic

• Improve marketing performance

You may disable cookies through your browser settings; however, some website features may not function properly.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage system can be guaranteed 100% secure.

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6. Your Privacy Rights

Depending on your state of residence (including California residents under the CCPA/CPRA), you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of certain data sharing

• Limit use of sensitive personal information

To exercise these rights, contact us at:
info@phscooperativegroup.com

We will respond within the time required by applicable law.

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7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill service agreements

• Comply with legal requirements

• Resolve disputes

• Enforce our agreements

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8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

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10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

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11. Contact Information

If you have questions about this Privacy Policy, please contact:

Premium Home Service Cooperative Group, LLC
Email: info@phscooperativegroup.com
Phone: 1-800-775-8401